Terms and Conditions

Please read these terms carefully before using suvizuu.com

1. Introduction

Welcome to suvizuu.com ("the Website"), a platform dedicated to providing construction concrete delivery services. By accessing or using our Website, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, you may not access the Website or use our services.

2. Definitions

"Company," "we," "us," and "our" refer to the operators of suvizuu.com.

"Services" refers to the concrete delivery and related construction materials services offered through the Website.

"User," "you," and "your" refer to individuals who access or use the Website and our Services.

"Content" refers to all information displayed on the Website, including text, images, audio, video, and interactive features.

3. User Obligations

When using our Website and Services, you agree to:

a) Provide accurate, complete, and current information when placing orders or creating an account;

b) Maintain the confidentiality of your account credentials and be responsible for all activities that occur under your account;

c) Ensure adequate site access and preparation for concrete delivery as specified in order confirmation;

d) Comply with all applicable laws and regulations;

e) Not engage in any activity that may disrupt or interfere with the proper functioning of the Website;

f) Not attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website;

g) Not use the Website for any illegal, harmful, or fraudulent purposes.

4. Service Limitations

While we strive to provide reliable services, we acknowledge the following limitations:

a) Delivery times are estimates and may be affected by traffic, weather conditions, or other unforeseen circumstances;

b) Concrete properties may vary slightly from specifications due to environmental factors during transport;

c) We reserve the right to refuse service if site conditions pose safety risks or are inadequate for delivery;

d) Service availability may be limited in certain geographic areas;

e) We may temporarily suspend or permanently discontinue any aspect of our Services without prior notice.

5. Ordering and Payment

a) All prices displayed on the Website are in the specified currency and do not include taxes unless otherwise stated;

b) We reserve the right to change prices at any time without notice;

c) Payment must be made in accordance with the methods specified on the Website;

d) Order cancellations must be made at least 24 hours before scheduled delivery to be eligible for a refund;

e) Late cancellations may incur charges as specified in our cancellation policy.

6. Intellectual Property

a) All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of the Company or its content suppliers and is protected by intellectual property laws;

b) You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any Content without explicit written permission;

c) Any feedback, suggestions, or ideas provided by you regarding the Website or Services may be used by us without any obligation to compensate you;

d) You retain ownership of any content you submit to the Website, but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content in connection with our Services.

7. Liability Limitations

a) The Website and Services are provided on an "as is" and "as available" basis without warranties of any kind;

b) We do not warrant that the Website will be uninterrupted, timely, secure, or error-free;

c) To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Website or Services;

d) Our total liability for any claims arising from these Terms shall not exceed the amount paid by you for the specific order giving rise to such claim;

e) We are not liable for damages resulting from improper concrete installation, curing, or finishing performed by you or third parties.

8. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

a) Your use of the Website or Services;

b) Your violation of these Terms;

c) Your violation of any rights of a third party;

d) Your conduct in connection with the Website or Services.

9. Dispute Resolution

a) These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where the Company is registered, without regard to its conflict of law provisions;

b) Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through informal negotiation;

c) If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with the rules of the relevant arbitration association in the jurisdiction where the Company is registered;

d) The arbitration shall be conducted by a single arbitrator, and the award shall be final and binding;

e) Any legal action arising out of these Terms must be commenced within one year after the cause of action accrues.

10. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after any modifications indicates your acceptance of the modified Terms. We recommend checking this page periodically for updates.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.

12. Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the use of the Website and Services, superseding any prior agreements between you and the Company relating to your use of the Website or Services.

Last updated: May 15, 2023